Perrequesthelps

Perrequesthelps is a design principle and feature class in software and digital content management that refers to delivering assistance content only when the user actively requests it. The term is commonly used to describe on-demand help systems, contextual help, and knowledge-base delivery connected to user actions but not shown by default. In practice, perrequesthelps may be implemented as a help button, a search-driven knowledge base, context-aware tooltips that appear only after the user asks for more information, or AI chat assistants that respond to explicit prompts.

Terminology and scope: The phrase combines "per-request" with "helps" to emphasize that help content is bound to explicit user requests rather than continuous prompts. It can apply to software interfaces, websites, and documentation platforms, including API references and developer portals.

Implementation considerations: Key design decisions include how to trigger help content (button clicks, search queries, natural language prompts), where to locate content (inline tooltips, side panels, standalone help centers), and how to manage localization and versioning. Performance concerns include caching frequently accessed help topics and preloading commonly requested topics to reduce latency.

Benefits and limitations: Perrequesthelps can reduce cognitive load, minimize visual clutter, improve privacy, and tailor responses to the current context. However, it may hinder discoverability for new users and require robust indexing, search quality, and maintenance to ensure relevance.

Relation to related concepts: It is related to just-in-time help, contextual help, on-demand support, and microcopy strategies.