Nutzerstand
Nutzerstand is a German term used mainly in human-computer interaction, service design and user research to describe the current state of a user in relation to a product or process. It encompasses the user’s goals, knowledge, skills, preferences, constraints, and the contextual factors that affect their interaction. The concept captures where a user is in a journey and what they need next, distinguishing it from static roles or long-term behavior.
In design practice, understanding the Nutzerstand helps tailor onboarding, task flows and adaptive interfaces. For example,
Measurement and methods for assessing the Nutzerstand include interviews, surveys, usability tests, analytics, and journey mapping.
Etymology and relations: the term derives from Nutzer (user) and Stand (state, position, standing). It is related
Limitations: the term is not universally standardized and can be interpreted differently across domains. Clear definitions