Kwaliteitsverwerving

Kwaliteitsverwerving is a concept in quality management and procurement that refers to the systematic process of obtaining goods, services, or processes that satisfy predefined quality requirements. It encompasses the activities by which an organization secures externally produced inputs whose quality is compatible with its own standards and customer expectations. The term combines kwaliteit (quality) with verwerving (acquisition) and is used in Dutch-language management literature to highlight the role of sourcing and supplier relationships in achieving overall quality.

The process typically includes: translating customer or internal requirements into measurable quality criteria; selecting and qualifying suppliers through assessments, certifications, and audits; contracting with explicit quality expectations and performance indicators; verification and validation of delivered inputs via inspection, testing, or audits; and ongoing monitoring and improvement of supplier performance to maintain or raise quality over time. The approach aims to integrate supplier quality into the broader quality management system, aligning with standards such as ISO 9001 and supplier quality management practices.

Kwaliteitsverwerving is closely related to kwaliteitsborging, kwaliteitscontrole, and kwaliteitsmanagement. In practice, terminology varies; some sources treat kwaliteitsverwerving as part of quality assurance, while others see it as a distinct focus on external acquisitions.

See also: kwaliteitszorg, ISO 9001, supplier quality management, quality assurance, quality control.