Kontaktandmete

Kontaktandmete are data used to identify and contact a person or organization. They typically include a person’s name, postal or email address, and phone number, and may also include a job title, organization, department, or preferred contact channels. In digital contexts, contact data may extend to social media handles or user IDs used to reach someone.

Purpose and use: These data enable communication, service delivery, appointment scheduling, invoicing, and customer support. They may also be used for marketing communications with consent or where a lawful basis exists, subject to privacy rules. The accuracy and currency of kontaktandmete are important for reliable contact and service quality.

Legal and privacy context: In many regions kontaktandmete are personal data. Data protection laws require a lawful basis for processing, transparency about how data are used, and safeguards such as data minimization, purpose limitation, storage limits, and security. Individuals have rights including access, correction, deletion, restriction of processing, objection, data portability, and withdrawal of consent. Cross-border transfers typically require appropriate safeguards.

Management and governance: Kontaktandmete are stored in databases, customer relationship management systems, directories, or human resources systems. Data quality practices include verification and regular updates. Retention should align with the purpose of processing and applicable legal requirements. When sharing data with third parties, processing agreements and minimal disclosure principles apply, ensuring appropriate controls and oversight.

Context and considerations: In business, public-sector, and nonprofit settings, kontaktandmete facilitate communication and service delivery but also pose privacy risks if outdated, misused, or inadequately protected. Effective privacy governance, clear retention policies, and user-centric controls help manage these risks.