Driftsmodellene

Driftsmodellene is a Norwegian term that refers to operating models—the way an organization structures its activities to deliver value. In management discourse, it describes how work is organized, governed, and supported by processes, people, and technology. An operating model is distinct from strategy or capabilities; it translates strategic intent into the day-to-day design of how work gets done and how value is delivered to customers or citizens.

Core components of ein driftsmodell typically include governance and decision rights, organizational structure, core processes and value streams, information flows and data architecture, technology landscape, and performance metrics and incentives. A well-designed model aligns these elements with customer needs, regulatory requirements, and the organization’s strategic objectives. It also addresses risk, resilience, and capacity to adapt to change.

Common variants include centralized models, where most operations are managed by a single unit; federated or decentralized models, where semi-autonomous units operate under a common governance framework; and hybrid or matrix models that mix characteristics across units. Other distinctions consider the orientation of the model (product-centric versus process-centric), sourcing choices (insourcing, outsourcing, or nearshoring), and the degree of standardization through platforms and common services.

Driftsmodellene are used across private companies and public sector organizations, often in connection with digital transformation and service modernization. They guide decisions about where to locate capabilities, how to coordinate activities, and how to measure performance to achieve efficiency, agility, and consistent service quality. Design typically starts from strategy and customer requirements, proceeds through value-stream mapping, and culminates in governance and architecture decisions.