Carewise

Carewise is a cloud-based health care management platform designed to improve care coordination among patients, caregivers, and healthcare providers. It combines care planning, medication management, appointment scheduling, secure messaging, and data analytics into a single interface. The aim is to support patients with chronic conditions and multi-provider care by enabling shared decisions and visibility across care teams.

Carewise was launched in 2018 by health information technology professionals to address fragmentation in care delivery. The platform is offered as software-as-a-service to hospitals, clinics, patient-centered medical homes, and payer organizations. The platform supports interoperability through standard data formats and APIs, allowing import of electronic health records, lab results, and claims data, as well as export to external systems.

Key features include personalized care plans with assigned tasks and reminders, patient and caregiver dashboards, medication reconciliation and refill tracking, appointment management, telehealth integration, and clinician-facing analytics dashboards. The system emphasizes role-based access, audit trails, and secure messaging to facilitate collaboration.

Privacy and regulatory compliance: Carewise adheres to HIPAA in the United States and provides data encryption, access controls, and activity logging. European deployments can be configured to meet GDPR requirements, with data residency options where available.

Reception and impact: Health systems adopting Carewise report improvements in care coordination, adherence to treatment plans, and patient engagement. Some implementations note challenges related to workflow integration, user training, and data migration, highlighting the need for careful change management.