wishrequest

Wishrequest is a term used in product development and customer feedback to describe a formal submission by a user or stakeholder requesting a feature, improvement, or capability. It is commonly handled within issue trackers, feedback portals, or support systems and is often treated as a type of feature request or product wish. The intent is to capture user needs and guide decisions about the product backlog.

Typical wishrequests include a problem statement, a proposed solution or feature description, expected user impact, context, and any supporting materials such as screenshots or steps to reproduce. Submissions may be categorized by domain, audience, or priority and can be submitted by customers, partners, or internal teams.

Governance and lifecycle: Wishrequests enter a triage process where a product owner or governance team reviews, deduplicates, and links them to roadmaps or epics. They transition through stages such as open, under review, scheduled, implemented, or declined, with communication to the submitter about the decision.

Evaluation criteria and outcomes: Decisions typically weigh user value, technical feasibility, alignment with strategy, estimated effort, dependencies, and risk. Effective wishrequest processes include clear acceptance criteria, provenance tracking, and visibility of status to stakeholders.

Impact and variations: Some organizations treat wishrequests as externally submitted requests, while others reserve them for internal ideas. When well managed, they help prioritize customer-centered work; when unmanaged, they can clutter backlogs. Related concepts include feature requests, product backlog, user stories, and roadmaps.