viMot
viMot is a software company that provides video interaction analysis solutions. Their platform is designed to help businesses understand and improve customer interactions across various channels. The core technology of viMot analyzes video recordings of customer service interactions, such as those in retail stores or call centers, to identify key behaviors, emotions, and engagement levels. This analysis can then be used to provide insights into customer satisfaction, agent performance, and overall operational efficiency.
The viMot platform typically integrates with existing video surveillance systems. Through advanced algorithms, it can detect