verzending

Verzending, in the context of logistics and commerce, is the act of sending goods from a sender to a recipient. It covers the planning, execution and control of the movement of items, including order fulfilment, packaging and transport. In practice verzending encompasses domestic deliveries within a country as well as international shipments across borders. The term is often used interchangeably with shipping or dispatch.

Key steps in a verzending include order processing, picking from storage, packing, labeling, and documentation such as packing lists, commercial invoices and transport documents (for example a bill of lading or airway bill). Goods are routed via transport modes such as road, rail, sea or air, chosen for factors like cost, speed and reliability. Tracking technology and systems, including barcodes, RFID and transportation management software, provide real-time visibility.

For international verzending, customs procedures, duties and taxes, and compliance with import and export regulations apply. Incoterms define the responsibilities of seller and buyer for transport, insurance and customs clearance. Returns management, or reverse logistics, is also part of verzending, handling returns, exchanges or recycling of goods. Companies increasingly focus on sustainable packaging and optimized last-mile delivery to reduce environmental impact.