tjenesteydelse

Tjenesteydelse is a Danish term meaning the act of providing a service. In Danish and Norwegian usage, it denotes an economic activity in which a provider performs work for a client in exchange for payment, contrasting with tangible goods. The term is common in discussions of the service sector and public procurement.

Characteristics include intangibility and variability, as well as the inseparability of production and consumption. Services are often produced to meet specific needs, involve direct interaction, and may require customer participation and customization, making standardization more challenging than for physical goods.

Economically, services form a large and growing part of value added in modern economies. Service output is measured as value added, while productivity depends on human capital, processes, and technology. The service sector spans finance, health care, education, transport, IT, and professional services.

Examples include consulting, legal and accounting services, medical care, education, repair and maintenance, hospitality, and software support.

In law and public administration, tjenesteydelse describes contracted services rather than goods. Public bodies procure tjenesteydelser to perform functions such as transport, sanitation, and schooling, with emphasis on efficiency, accessibility, and quality.