tarnevoog

Tarnevoog is a term used in Estonian logistics and supply chain management to describe the sequence of activities that move goods from supplier to customer. The word combines tarne (delivery) and voog (flow), aligning with the English concept of delivery flow or fulfillment flow.

In practice, tarnevoog encompasses order capture, procurement and supplier management, warehousing, inventory control, picking and packing, transportation planning, last-mile delivery, delivery confirmation, invoicing, and returns processing. It emphasizes end-to-end visibility, synchronization of information and physical flows, and the reduction of lead times and handling costs.

In use, tarnevoog is used to map processes, set performance metrics (lead time, on-time delivery, order accuracy, fill rate), and guide IT system design (ERP, WMS, TMS, OMS) to support real-time tracking, exception management, and analytics.

The term is primarily found in Estonian-language logistics literature, training materials, and industry discussions. While closely related to the English terms delivery flow, fulfillment flow, and order-to-delivery, its precise definition may vary between organizations.