serviceprovision
Service provisioning is the set of activities that prepare and supply a service by allocating the required resources, configuring systems, and granting access to users. It covers the steps from the initial service request through activation and ongoing support, ensuring the delivered service meets defined requirements and performance targets. Providers may offer IT services, cloud resources, software applications, networks, or telecommunications lines, and provisioning ensures the correct scope, parameters, and permissions are in place.
Key elements include the service catalog, request and approval workflows, resource allocation, configuration management, service activation,
Domains vary by context. In IT service management, provisioning aligns with change and release practices and
Lifecycle and governance: A typical cycle begins with a request, followed by validation and approval, fulfillment,
Metrics and practices: Common metrics include provisioning lead time, success rate, error rate, and time-to-fulfill. Best