reisagent

A reisagent, or travel agent, is a professional or business that acts as an intermediary between travelers and suppliers, helping clients plan and book travel arrangements such as flights, accommodations, tours, and other services. They may provide advice, tailor itineraries, and handle reservations, ticketing, documentation, and travel insurance.

Travel agents operate as retail storefronts, online travel agencies, or corporate travel managers. They can specialize in leisure, business, group, or niche travel (such as luxury, adventure, cruises, or destination weddings). Many agencies sell package deals or act as agents for airlines, hotels, and tour operators, earning commissions or service fees.

Regulatory and professional aspects vary by country. In many jurisdictions, travel agents must comply with consumer protection laws and data privacy rules, and some hold accreditation from industry bodies (for example IATA or national associations). The European Package Travel Directive outlines liability and refunds for package holidays, and agencies may be required to offer certain protections to customers. Agencies can be independent or part of larger travel companies, and may also be owned by airlines or hotel groups.

History and market context: the profession developed in the 19th century with the expansion of rail and sea travel, evolving through the airline era into today’s mixed model of traditional agencies and online platforms. Digital tools have expanded comparison shopping and self-service options, but many travelers still use travel agents for complex itineraries or personalized service.

Consumer considerations: when using a reisagent, compare quotes from multiple sources, clarify fees and cancellation terms, and verify credentials and contract terms. Ensure you understand payment schedules and refund policies, and consider travel insurance.

See also: Travel agency; Online travel agency; Package tour; Tour operator.