processteg

Processteg is a term used in Swedish process documentation to describe a single, discrete activity within a larger process. It represents a unit of work with a defined objective and a tangible output, performed by a person, a system, or a combination of both.

Typical attributes of a processteg include its name, purpose, required inputs, expected outputs, the responsible owner, an estimated duration or service level, needed resources, and acceptance criteria. The step may be manual, automated, or a mix, and it is usually designed to contribute to a measurable process goal.

In process mapping, processteg are linked in sequence to form a workflow. They correspond to activities or tasks in standards such as BPMN, and can be grouped into subprocesses or subprocess steps. Descriptions often accompany the step to ensure consistent execution, and they may appear in standard operating procedures (SOPs).

Design and governance focus on clarity and control. Clearly stated objectives, defined inputs and outputs, and explicit handoffs help reduce variability. Ownership and accountability are assigned, performance is monitored with key performance indicators, and opportunities for automation or improvement are identified during process analysis.

Example: in a product order process, processtegs might include order receipt, credit check, picking and packing, shipping, and invoicing. Each step has its own inputs (orders, customer data), outputs (shipped item, invoice), and success criteria (order accuracy, on-time delivery).