processesdocument

Processesdocument is a term used to describe a formal document that captures the details of a business process or set of processes. It combines narrative descriptions with structured data that identify the steps, roles, inputs and outputs, data objects, business rules, decision points, dependencies, and performance metrics. The purpose is to provide a stable reference for training, process improvement, compliance, system design, and audit trails.

A typical processesdocument covers purpose and scope, an overview of the process, actors and responsibilities, the sequence of steps, inputs and outputs, triggers, data requirements, rules and decision logic, controls and risks, exception handling, performance measures, related documents, and version history with approvals.

Although many organizations use separate process models or diagrams, a processesdocument is a textual artifact that may be complemented by diagrams such as flowcharts or BPMN diagrams.

Formats and tools vary; documents may live in word processors, PDFs, wikis, or integrated process portals, and should support versioning and change control.

Best practices include keeping the document current, linking to source systems and data definitions, assigning a process owner, aligning with related standards such as SOPs, policy documents, and quality frameworks, and periodically validating with stakeholders.

Limitations include the risk of drift from live processes if not maintained, and the need for governance to ensure consistency across processes.

See also standard operating procedure, process model, BPMN, process mining.