problemstillingsproces

Problemstillingsproces is a structured approach used to formulate and clarify the problem that a project, research effort, or design initiative intends to address. Its goal is to transform vague observations and symptoms into a precise, actionable problem statement and a clear set of objectives.

The process is typically collaborative and iterative. Central activities include mapping the context and stakeholders, identifying needs and constraints, and defining the scope. A core output is a problem statement that is specific enough to guide subsequent work, and that can be evaluated against agreed success criteria. The process often involves analyzing potential root causes, exploring different framings of the problem, and validating assumptions with key stakeholders.

Common steps comprise: 1) discovery and context mapping; 2) stakeholder analysis and needs assessment; 3) problem framing and formulation of initial statements; 4) root-cause analysis and exploration of alternatives; 5) definition of success criteria, scope, and constraints; 6) iteration, validation, and sign-off. Tools used include interviews, workshops, surveys, stakeholder maps, fishbone or cause-effect diagrams, and the 5 Whys technique.

Typical outputs are a formal problem statement, a scope document, an assumptions log, a stakeholder map, and clearly defined success criteria or KPIs. The results guide later stages such as ideation, design, or policy development and help prevent misaligned efforts or scope creep. While useful, the process can be time-consuming and may risk over-structuring early exploration if not balanced with flexibility and real-world input.