palvelukohtaisista

Palvelukohtaisista is a Finnish adjective form used to describe things that pertain to or are oriented around a service. It is the elative plural form of the adjective palveukohtainen (service-related or service-oriented) and is commonly attached to a plural noun in the elative case, as in palvelukohtaisista ratkaisuista or palvelukohtaisista prosesseista. The term emphasizes the service dimension of a concept, model, or practice rather than its product or material aspects.

In usage, palvelukohtaisista appears in business, information technology, and public administration contexts where discussions distinguish service-centered approaches from product-centered ones. It signals that the focus is on delivering services, service quality, customer support, or service-related processes rather than on tangible goods. The nuance can influence strategic decisions, procurement criteria, and evaluative metrics.

Examples:

- Organisaation strategia keskittyy palvelukohtaisiin ratkaisuihin, joissa palvelun laatu on keskeinen mittari. (The organization's strategy focuses on service-related solutions, where service quality is a central metric.)

- Koulutuksessa käsiteltiin palvelukohtaisia prosesseja ja niiden vaikutusta asiakastyytyväisyyteen. (The training addressed service-related processes and their impact on customer satisfaction.)

- Yrityksen tarjonta on palvelukohtaisempaa kuin kilpailijoilla. (The company's offering is more service-oriented than that of competitors.)

See also: palvelukeskeinen, palvelun perusteet. Note that the form servicios is a grammatical variant used specifically with surrounding nouns in the elative plural.