luottamusarvoina

Luottamusarvoina is a Finnish term used to describe a set of norms and principles that aim to foster trust in social relations, organizations, and institutions. The word combines luottamus, meaning trust, with arvoina, the essive form used here to mean “as values.”

In Finnish academic and policy discourse, luottamusarvoina refers to the values that underpin trustworthy behavior, such as transparency, accountability, reliability, fairness, and integrity. These values guide decision making, governance, and everyday interactions within public administration, private sector organizations, education, and healthcare.

Scholars use the concept to analyze how organizational culture and policy design promote or hinder trust among citizens, employees, customers, and partners. Practical applications include codes of conduct, reporting and auditing requirements, open communication practices, and fair service delivery.

Measuring luottamusarvoina is challenging because trust is context dependent and subjective. Researchers may study indicators such as the openness of communication, consistency between words and actions, protections for confidentiality, and perceptions of fairness.

Related concepts include luottamus (trust), arvo (value), eettiset arvot (ethical values), and läpinäkyvyys (transparency). The term is descriptive and context-dependent, rather than a formal doctrine, and its exact scope can vary across disciplines.

See also: Luottamus, Arvo, Eettiset arvot, Läpinäkyvyys.