lahendusmüüki
Lahendusmüük, or solution selling, is a sales methodology that focuses on understanding and addressing a customer's specific problems or needs. Instead of directly pushing a product or service, the salesperson aims to identify the underlying challenges a customer faces and then presents a tailored solution that effectively resolves those issues. This approach emphasizes building trust and rapport with the customer through active listening and insightful questioning.
The core principle of lahendusmüüki is that customers are more likely to buy when they perceive that
Key steps in the lahendusmüüki process often include discovery, where the salesperson asks probing questions to