laatutyön
Laatutyön is a Finnish term that literally combines laatu (quality) and työ (work) and is commonly used to refer to activities, processes and practices aimed at ensuring or improving the quality of products, services and organizational operations. In usage it can denote both specific quality-assurance tasks and the broader, ongoing work of quality management within an organization.
Objectives of laatutyön typically include meeting customer requirements, complying with regulatory standards, reducing defects or errors,
Methods and tools associated with laatutyön draw on international quality-management approaches such as ISO 9001, PDCA
Applications span manufacturing, healthcare, education, public services and software development, where sector-specific standards and regulations shape
Challenges include balancing short-term productivity pressures with long-term quality investment, integrating quality work across complex supply