kokonaispalveluja
Kokonaispalveluja, which translates to "comprehensive services" or "all-inclusive services" in Finnish, refers to a business model where a provider offers a complete solution or a package of integrated services to meet a customer's needs. This approach aims to simplify processes for the client by consolidating multiple functions under a single point of contact. Instead of dealing with various individual vendors or service providers, the customer engages with one entity that manages all aspects of the required service.
The scope of kokonaispalveluja can vary widely depending on the industry. In IT, it might encompass hardware,
Businesses adopting a kokonaispalveluja model strive to create added value by coordinating different service components effectively.