kasutajateko
Kasutajateko is a term used in Estonian discourse to describe a set of practices and principles that place end users at the center of design, development, and governance of digital services. The term combines kasutaja (user) with a derivational suffix that signals a process or method, indicating that it refers to an approach rather than a single product.
Its use spans software development, public services, and online platforms, with an emphasis on accessibility, inclusivity,
Proponents argue that kasutajateko improves usability, adoption, and relevance by aligning services with real user needs
Within Estonia, kasutajateko is often discussed in the context of e-government projects, digital public services, and
Related concepts include user-centered design, participatory design, co-design, and human-centered design, as well as Estonia’s broader