inpost

InPost is a Poland-based logistics company that operates automated parcel lockers and a national courier network. The locker system, branded Paczkomaty, enables customers to pick up or drop off parcels at any time, often located in shopping centers and other public spaces. InPost’s courier service handles door-to-door delivery and returns for e-commerce shipments. The company emphasizes omnichannel solutions for retailers and has developed software platforms for parcel tracking and locker management.

Founded by Rafał Brzoska in the mid-2000s, InPost built a large locker network in Poland and later expanded into international markets. It has grown through partnerships with e-commerce brands, retailers, and logistics operators, enabling cross-border parcel delivery and flexible pickup options. The company has invested in technology to integrate with retailers via APIs and to optimize locker placement and asset utilization.

InPost operates across multiple European markets and positions itself as a convenient, contactless alternative to traditional home delivery. It aims to reduce last-mile delivery costs and improve delivery reliability by consolidating shipments through its locker network and courier services. As a major parcel logistics provider, InPost competes with traditional carriers and other parcel locker networks, while continuing to expand its platform through partnerships, geographic expansion, and ongoing investments in digital infrastructure.