informationsurvey

An informationsurvey is a systematic data collection activity designed to gather information about information needs, access, and use within a defined population. In information science and user research, it is used to understand how people seek, find, evaluate, and apply information, as well as to identify gaps in information resources, tools, or literacy. The term can apply to surveys conducted by libraries, schools, businesses, or government bodies to inform services, policies, or product development.

Methodology typically involves careful study design, sampling, and questionnaire or interview protocols. Questions may cover information needs and goals, preferred information channels, search behavior, evaluation criteria, satisfaction with available resources, perceived barriers, and metadata or format requirements. Data collection methods include online surveys, telephone or in-person interviews, and, in some cases, diary studies or usage logs. Analysis combines descriptive statistics with qualitative synthesis to reveal patterns, priorities, and areas for improvement. Ethical considerations include informed consent, privacy protection, data security, and transparency about purposes and usage of findings.

Outputs of an informationsurvey inform decision making by librarians, educators, knowledge managers, and policymakers. They can lead to changes in collection development, information literacy programs, user interfaces, search tools, and access policies. Related concepts include information needs assessment, information behavior research, user experience studies, and market or audience research.