funnelanalyse

Funnel analysis is a method used in digital analytics to study the series of steps that lead a user toward a predefined goal, such as a purchase or signup. The goal is to identify where users disengage, estimate conversion rates at each step, and uncover opportunities to improve the overall effectiveness of a digital product or marketing campaign. The term is used across marketing, product management, and analytics, sometimes referred to as funnel analysis or funnel optimization, and in German-speaking contexts as funnelanalyse.

A typical funnel consists of sequential stages, for example a marketing funnel: visit, view product, add to cart, begin checkout, complete purchase. Product usage funnels may track: account creation, feature activation, key action, renewal. Metrics include conversion rate per stage, leakage rate, time to convert, and path length. Analysts segment funnels by source, device, or user cohort to reveal different patterns.

The analysis process usually involves: defining the goal and funnel stages; collecting event-based data from analytics platforms (such as Google Analytics, Mixpanel, Amplitude) or product telemetry; computing stage-by-stage metrics; identifying bottlenecks where drop-off is high; and validating hypotheses through experiments and iterative changes. Common techniques include cohort and path analysis, segmentation, multi-channel attribution, and A/B testing.

Limitations include data quality issues, attribution complexity across channels, sampling bias, and privacy constraints. Funnel analysis is most effective when combined with user experience research and ongoing experimentation to translate insights into actionable changes.

See also: conversion rate optimization, user analytics, attribution modeling, cohort analysis.