disputehandling
Dispute handling is the set of processes used to identify, manage, and resolve disagreements between individuals, organizations, or institutions. It includes informal methods aimed at quick, collaborative outcomes as well as formal mechanisms with binding decisions. Effective dispute handling seeks to prevent damage to relationships and operations while producing a durable resolution.
Common approaches are negotiation, mediation, conciliation, arbitration, and litigation. Negotiation involves direct discussion between parties. Mediation
Key principles include fairness, due process, neutrality, confidentiality, proportionality of the process to the dispute, and
Who participates varies by context and may include the parties themselves, managers or counsel, mediators or