deskside
Deskside is an English term used as both an adjective and a noun to describe something located at or performed at a desk. In office and IT environments, deskside commonly denotes on-site, at-workstation activities, as distinct from remote or centralized services. The term originates from combining desk and side, implying the location beside the user’s desk.
In information technology and facilities management, deskside support refers to a service model in which technicians
Practices around deskside support include scheduling, asset verification, and adherence to security and privacy requirements. Technicians