constantcontact

Constant Contact is a cloud‐based email marketing and online marketing platform that was founded in 1995 by Christopher J. Hennessy and John C. Manatschal. Originally launched as Email Marketing Company, it rebranded to Constant Contact in 2006 to reflect a broader suite of marketing services. The service is headquartered in Boise, Idaho, and is owned by Intuit, which acquired it in 2013.

The platform offers website building, landing page creation, event promotion tools, and social media integration alongside its core email campaign management. Users can design templates, schedule sends, segment lists, track engagement metrics such as opens, clicks, bounces, and automate follow‑up messages. Constant Contact also provides marketing automation features, including autoresponders and drip campaigns, and integrates with a range of third‑party apps such as e‑commerce, CRM, and analytics tools.

Constant Contact’s revenue model is subscription‑based, with tiered plans that vary by the number of contacts, features available, and level of support. The service is targeted primarily at small and medium‑sized businesses, nonprofits, and local organizations, providing them with affordable marketing tools and customer support.

In addition to its core product, Constant Contact has expanded into paid small‑business services, including SEO tools, lead generation forms, and data enrichment features. The company has also rolled out a mobile app to allow users to manage campaigns from smartphones and tablets. Despite competition from larger email service providers such as Mailchimp and Sendinblue, Constant Contact maintains a user base that values its simplicity, training resources, and dedicated account management.