aktivitetstype

Aktivitetstype (activity type) is a label used in information systems to classify activities. It serves as a typology that groups actions, events, or interactions so they can be tracked, reported, and automated. The concept is widely used in Nordic software domains such as customer relationship management (CRM), project management, scheduling, and health or education apps. Typically, an activity record references a single aktivitetstype, which provides meaning and drives data handling.

In most implementations, aktivitetstype is modeled as a codified list or enumerated type stored in a master data table. Common fields include a unique code or id, name, description, and optional attributes such as a color for user interfaces, a default duration, and an enabled flag. Localization keys may accompany the type to support multiple languages. The usual relationship is many activities belong to one aktivitetstype; each activity has exactly one type.

In CRM, activity types might include call, meeting, email, or task, enabling users to summarize interactions with customers. In project management, types such as planning, development, review, and approval help chart the project lifecycle. In scheduling, activity types distinguish appointments from reminders; in health apps, they categorize workouts, meals, or sleep sessions.

Governance ensures consistency across the organization. Best practices include maintaining a compact, stable set of types, avoiding duplication or synonyms, and clearly documenting each type. New types should be proposed through a controlled process, with deprecation and migration plans. Localization and naming conventions help reduce confusion when systems operate in multiple languages.

See also: master data management, enumeration, activity log, data governance.