Videokonsult

Videokonsult refers to a remote consultation conducted via real-time video between a professional and a client. The term is used in Norwegian and Swedish contexts to describe expert advice delivered without an in-person meeting. In healthcare, videokonsult is a form of telemedicine or telehealth, enabling patients to obtain medical advice, triage, follow-up care, or mental health support remotely. In other sectors, it can be used for professional consultations, education, or advisory services delivered remotely.

Practices rely on secure video platforms, audio, and screensharing or imaging when needed. Sessions typically require scheduling, identity verification, and informed consent, especially if recording is possible. In healthcare, videokonsult systems often integrate with electronic health records and clinical workflows, while maintaining data protection and privacy controls.

Benefits include improved access to services, reduced travel and wait times, increased convenience, and the ability to provide timely triage and follow-up. It can lower costs and support continuity of care, particularly for rural or underserved populations.

Challenges and considerations include privacy and data security, compliance with regulations (such as GDPR in the EU or HIPAA in the US), cross-border licensing and reimbursement policies, and the digital divide regarding internet access. Technical issues such as bandwidth and platform interoperability can affect quality, and licensure rules may limit who may provide certain services via videokonsult.