Verkaufsinstrument
Verkaufsinstrument refers to any tool, method, or tactic employed in the sales process to facilitate the conversion of a prospect into a customer. These instruments can be tangible, such as product samples or brochures, or intangible, like sales scripts, objection handling techniques, or customer relationship management (CRM) software. The primary goal of a Verkaufsinstrument is to effectively communicate value, build trust, and address customer needs or desires in a way that leads to a purchase decision.
Examples of Verkaufsinstrumente include persuasive language, effective questioning, demonstration of product features and benefits, testimonials, case