Trackedin

Trackedin is a software-as-a-service (SaaS) platform designed for field service management. It provides businesses with tools to manage their mobile workforce, schedule appointments, track job progress, and handle customer communication. The core functionality of Trackedin revolves around creating, assigning, and monitoring service jobs. Users can typically access the platform through a web interface for administrators and a mobile application for field technicians.

The platform aims to streamline operations by automating tasks such as dispatching, routing, and invoicing. Field technicians can use the mobile app to receive job details, update status in real-time, collect customer signatures, and submit reports. This real-time data flow allows for better visibility into operations, enabling managers to make informed decisions and respond to issues promptly. Customer management is also a key component, with features that allow for appointment scheduling, notifications, and feedback collection.

Trackedin often integrates with other business software, such as accounting or CRM systems, to create a more cohesive workflow. The target audience for Trackedin includes a variety of industries that rely on mobile workforces, such as HVAC, plumbing, electrical services, cleaning, and maintenance companies. Its primary benefit is to improve efficiency, reduce administrative overhead, and enhance customer satisfaction through better service delivery and communication.