Stornieren

Stornieren is a German verb meaning to cancel or revoke a previously made arrangement, such as a reservation, order, or contract. It is used when one party withdraws from a commitment or asks the other party to revoke it. The verb is commonly used in everyday and commercial contexts.

Common contexts include travel and events (flights, hotel bookings, concert tickets), consumer services (appointments, subscriptions), and commerce (orders, bookings). The related noun forms are die Stornierung (the cancellation) and der Storno (informal). The past participle is storniert, as in “Ich habe die Reservierung storniert.” Other related terms are Stornogebühr (cancellation fee) and Stornierungsbedingungen (cancellation terms).

In policy and practice, the ability to stornieren and any associated refunds depend on the provider’s rules and applicable law. Cancellation fees may apply, and refunds are often contingent on timing relative to a deadline. Stornieren differs from Kündigen (to terminate a contract) and from Absagen (to cancel an event or appointment). Widerrufsrechte (rights of withdrawal) under consumer protection law may apply to certain contracts concluded at a distance, but these rights vary by jurisdiction and contract type.

Examples: “Ich möchte meine Hotelreservierung stornieren.” “Die Stornierung ist kostenlos bis zum Datum der Anreise.” “Wir stornierten die Bestellung, weil der Artikel nicht vorrätig war.” In professional usage, stornieren is a standard, neutral term for canceling a binding arrangement.