Statusio

Status.io is a cloud-based platform that provides public and private status pages and incident communication tools for software teams. It helps organizations publish the current health of services, notify users of incidents, and share post-incident reports. The service is designed for teams that operate web applications, APIs, or cloud infrastructure and need to keep customers informed during outages or maintenance windows.

Key features include customizable status pages with components that reflect the health of individual services, incident and maintenance management workflows, and a public feed of updates. Users can post incident updates with timelines, publish maintenance notices in advance, and configure automatic status changes based on monitoring data. The platform supports multiple notification channels such as email, SMS, push notifications, and integrations with collaboration and incident tools.

Automation and API capabilities enable status updates and incident creation to be triggered from external monitoring systems. Status.io provides an API and webhooks for integration with monitoring tools, ticketing systems, and other components of an incident response workflow. It also offers RSS feeds and embeddable widgets for websites.

Usage and context: organizations of various sizes use Status.io to centralize incident communications and reduce customer support load during outages. It competes with other status page and incident management products, including Atlassian Statuspage and PagerDuty, among others, in providing transparent incident communication and service health visibility.