Serviceform

Serviceform is a cloud-based platform designed to create, collect, and manage service-related forms and work orders. It aims to help organizations replace paper-based forms with digital processes, streamline data capture in the field, and automate routine workflows.

Core capabilities include customizable form templates and conditional logic, offline data capture on mobile devices, photo and barcode inputs, electronic signatures, and rules-based routing and approvals. Submissions can automatically generate work orders or service tickets, with audit trails and versioning to support accountability and compliance.

Data can be integrated with other systems via APIs and connectors, enabling synchronization with customer relationship management (CRM), enterprise resource planning (ERP), ticketing, or asset management platforms. The product typically supports web access as well as mobile apps for iOS and Android, with offline synchronization when connectivity is restored.

Common use cases include field service inspections, safety and quality audits, maintenance checklists, service delivery confirmations, warranty claims, and regulatory reporting that require structured data capture and traceability.

Serviceform targets organizations of various sizes, from small teams to large enterprises, and emphasizes security features such as access controls, encryption, and data governance to meet industry and regulatory requirements.