Põhiprotsess
Põhiprotsess, or core process, is a concept in process management that refers to the essential value-creating activities of an organization. Core processes transform inputs such as materials, information, and capabilities into outputs delivered to customers. They typically cut across functional silos and are directly linked to customer needs and competitive advantage.
Core processes are distinguished from support processes, which provide resources and services to run the business,
Identification and mapping are used to define core processes. Organizations analyze which activities directly influence customer
Performance and improvement for core processes rely on clear ownership, defined metrics, and targets. Key performance
Implementation considerations include alignment with strategy, cross-functional collaboration, governance, and change management. In digital environments, core