Prosessoperasjon

Prosessoperasjon is a discrete action within a larger process, used in Norwegian-language contexts such as manufacturing, IT, and public administration. It represents a single step that transforms inputs into outputs and advances the overall workflow toward its objective.

A prosessoperasjon has a defined purpose and boundary, and includes inputs, outputs, preconditions, required resources, duration, and quality criteria. It also assigns responsibility to a specific role or team and may specify safety requirements and controls.

Modelling and documentation: It is represented in process maps, flowcharts, or BPMN diagrams, and is described in standard operating procedures or work instructions. Controls and checkpoints ensure traceability, quality, and compliance across steps and interfaces with other operations.

Management and improvement: Prosessoperasjoner are subject to governance, versioning, and change management. Performance is measured with KPIs such as cycle time, throughput, yield, and defect rate, with continuous improvement aimed at reducing variation and bottlenecks.

Examples include a drilling operation in manufacturing, a data validation step in software, or a patient triage step in healthcare.