Processstandarder

Processstandarder are formal documents that specify requirements, guidelines, and best practices for performing business processes. They define how activities should be carried out, by whom, what inputs and outputs are needed, and how performance is measured. Processstandarder can be international or national, and may be issued by standardization bodies such as ISO, IEC, or national institutes. Industry groups may also publish de facto standards that are widely adopted.

The main purpose of processstandarder is to achieve consistency, quality, efficiency, and interoperability across an organization and with external partners. They support regulatory compliance, supplier qualification, and certification schemes. By providing a common framework for process design and operation, they enable benchmarking and continual improvement through repeated cycles of planning, execution, assessment, and adjustment.

Common domains include quality management (for example ISO 9001 uses a process-based approach), environmental management (ISO 14001), information security management (ISO/IEC 27001), risk management (ISO 31000), and IT service management (ITIL). Process modeling notations such as BPMN also serve as standards for describing processes across organizations. In software and product development, processstandarder help govern life-cycle activities, from requirements to testing and release.

Adoption typically involves documenting processes, assigning process owners, training staff, and undergoing internal or external audits to verify conformance. While standards promote consistency, they should be adapted to organizational context and kept up to date to avoid stifling innovation.