Nyttehåndtering

Nyttehåndtering, often translated as utility management or benefit management, is a strategic approach to ensuring that the value derived from projects, programs, or initiatives is realized and sustained. It focuses on the outcomes and benefits rather than just the deliverables. The core idea is to transition from simply completing a project to actively managing and maximizing the benefits that the project is intended to deliver.

The process typically involves identifying potential benefits early in the project lifecycle, planning how these benefits will be achieved, delivered, and measured, and then actively monitoring and managing them throughout the project and into the operational phase. This often requires a shift in mindset from project managers to include business owners and operational staff who are responsible for realizing the benefits.

Key activities in nyttehåndtering include defining clear, measurable benefit statements, assigning ownership for each benefit, developing benefit realization plans, tracking progress against these plans, and communicating the status of benefits to stakeholders. It also involves adapting plans as circumstances change and ensuring that the organization has the capabilities and processes in place to sustain the benefits over time.

Effective nyttehåndtering is crucial for demonstrating the return on investment of initiatives, improving decision-making, and ensuring that strategic objectives are met. It links project execution directly to business value, making it a critical discipline for successful organizational change and development.