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Kundesegment

Kundesegment refers to a subset of potential customers within a market who share similar characteristics and are likely to respond in a similar way to a company’s value proposition and marketing tactics. In business planning, identifying kundesegment helps the organization tailor its products, messages and channels to meet the needs of specific groups, rather than treating the market as a single, homogeneous audience. After segmenting the market, a company typically selects one or more segments to target and then positions its offering accordingly.

Common segmentation variables include demographic factors (age, gender, income), geographic factors (region, climate, urban versus rural),

Process and outcomes: define the market and objectives, collect relevant data, create segments, evaluate each segment

psychographic
factors
(lifestyles,
values,
attitudes)
and
behavioral
factors
(purchase
history,
usage
rate,
brand
loyalty).
Data
may
come
from
customer
databases,
surveys,
website
analytics
and
market
research.
Segmentation
can
be
performed
through
statistical
clustering,
conjoint
analysis
or
simpler
rule-based
grouping,
depending
on
available
data
and
business
needs.
for
size,
growth
potential,
accessibility
and
fit
with
the
company’s
capabilities,
and
choose
target
segments.
Develop
segment-specific
value
propositions
and
customize
the
product,
pricing,
distribution
and
communications
to
each
segment.
Ongoing
monitoring
and
refinement
are
essential,
as
segments
can
evolve
with
market
trends,
competition
and
customer
behavior.