Kassierin

Kassierin is the feminine form of Kassier, a person who handles cash transactions at a checkout counter. In German-speaking countries, a Kassierin typically works in retail settings such as supermarkets, department stores, pharmacies, or at events, performing cash and card transactions, assisting customers, and ensuring accuracy in the cash drawer. The term derives from Kasse, meaning cash register, with the agent suffix -ier.

Key duties include greeting customers, scanning items or entering prices, accepting payment (cash, card, contactless), giving change, issuing receipts, and processing returns and exchanges. Kassierinnen balance the cash drawer at the end of a shift and may handle other cashier-related tasks. Depending on the employer, they may also restock shelves, answer questions, or provide basic product information. They contribute to customer service and often act as the first point of contact at the store.

Training and work context vary. Many Kassierinnen learn on the job or through an apprenticeship in retail (Ausbildung im Einzelhandel). The job requires numeracy, accuracy, attention to detail, reliability and good communication skills. Basic knowledge of cash handling, point-of-sale systems, and handling customer data is typical. Work can involve shift work, weekends, and high-traffic periods.

The noun is gendered; to address all employees, organizations may use inclusive forms such as Kassierinnen und Kassierer or Kassierpersonal. In banking contexts the term Kassierin can appear, but more commonly titles like Bankkauffrau bzw. Bankkaufmann are used. See also: Einzelhandel, Kassenwesen.