Inkassquote

Inkassquote is a term used in Dutch finance and debt collection to describe the share of receivables that are successfully recovered within a specified period. It is commonly expressed as a percentage and can be defined in different ways: as the ratio of collected funds to the total invoiced amount, or as the ratio of collected funds to the total amount placed with a collection process.

Calculation is typically straightforward: inkassquote = (collected amount / total invoiced amount) × 100. Some organisations base it on the amount placed with the collection process rather than the total invoiced amount, which can lead to different figures. Definitions may also vary depending on whether discounts, allowances, interest, or collection costs are included or excluded.

The inkassquote serves as a metric of credit management and collection efficiency. It helps organisations monitor performance of internal credit control, outsourcing to debt collectors, and the effectiveness of reminder and enforcement actions. Variability is common across sectors and business models, influenced by payment terms, customer mix, economic conditions, and legal frameworks governing debt collection.

Limitations should be considered. The inkassquote does not measure profitability or cost of collection, and it can be affected by accounting policies, write-offs, or timing differences. A high inkassquote is not inherently better if it results from aggressive collection practices or short measurement windows.

Improvement efforts typically focus on proactive credit management, clear invoicing, timely reminders, flexible payment options, and targeted collection strategies to increase recoveries without harming customer relations.