ITtyöprosessit
ITtyöprosessit refers to the systematic workflows and procedures implemented within an organization to manage its information technology resources and services. These processes are designed to ensure efficiency, reliability, and security in IT operations. Key areas often covered by ITtyöprosessit include incident management, problem management, change management, request fulfillment, and service level management.
Incident management focuses on restoring normal service operation as quickly as possible and minimizing the adverse
Implementing well-defined ITtyöprosessit helps organizations improve service quality, reduce operational costs, enhance user satisfaction, and ensure