Gaolers

Gaolers, also spelled jailers in American usage, are prison officers responsible for the custody and supervision of inmates in a gaol or jail. The term "gaol" is an older spelling still used in British English; a gaoler is the official who runs the facility. In many jurisdictions they are called custodial officers, correctional officers, or jail staff.

Core duties include maintaining security and order, supervising inmate movement, guarding cells, and enforcing facility rules. They escort prisoners to court appearances, medical appointments, and transfers, and respond to emergencies, disturbances, self-harm risks, or other incidents. Record-keeping is essential, covering admissions, releases, disciplinary actions, incidents, and investigations. Gaolers also monitor inmate welfare, including meals, medical care, and access to religious, educational, and recreational programs, and coordinate with medical, mental health, and social services staff.

Training and oversight typically cover safety, crisis intervention, restraint techniques, and knowledge of inmates' legal rights. Gaolers operate under local, regional, or national laws and facility policies; performance is reviewed by supervisors and, when necessary, external investigations. While largely custodial, the role has evolved toward rehabilitation and public safety. The term remains common in the United Kingdom and Commonwealth countries; in many other regions the equivalent term is jailer or jail officer.