Frontsystems

Frontsystems is a technology company that develops software and services for front-of-house operations, with a focus on improving customer experience, operational efficiency, and data analytics. The company serves sectors such as retail, hospitality, events, and venues that manage large flows of people.

Its core platform offers tools for queue management, reservations and seatings, customer management, and analytics. The system typically integrates with point-of-sale terminals, loyalty schemes, and hardware such as access gates or turnstiles, and can be delivered via cloud or on-premises deployments. The company also provides professional services, including implementation, training, and ongoing support.

In terms of history, Frontsystems was established by a team of software developers and operations professionals seeking to streamline front-of-house processes. The company has expanded to serve multiple regions and collaborates with hardware manufacturers and system integrators to deliver end-to-end solutions.

Market and reception: Frontsystems positions itself among providers of retail and venue technology that emphasize real-time visibility into customer flow and staff performance. Its solutions aim to reduce wait times, optimize resource allocation, and generate insights for decision-making.

Corporate and business model: The company typically operates on a software-as-a-service model with recurring revenue from subscriptions, support, and professional services. It emphasizes data security and regulatory compliance in its product design.