Foodora

Foodora is an online platform that connects customers with local restaurants for food delivery. Through its website and mobile apps, users can browse menus, place orders, pay online, and track delivery in real time. The service functions as an intermediary among restaurants, customers, and a network of delivery couriers, providing order management and logistics support.

Foodora operates as a brand within Delivery Hero, a German-based company that owns several online food ordering platforms. Since its international expansion, Foodora has launched in multiple markets across Europe, Asia-Pacific, and other regions. In some markets, Delivery Hero has reorganized branding and integrated or replaced Foodora with local brands, leading to the discontinuation of the Foodora name in those areas.

The business model centers on commissions charged to partner restaurants for each order, along with delivery fees paid by customers. In various markets, additional revenue streams such as subscription or membership options have been introduced. The platform relies on contracted delivery personnel, with employment and worker-classification practices that vary by jurisdiction and regulatory environment.

Regulatory and labor considerations have influenced Foodora’s operations, as they have with many gig-economy delivery platforms. Issues commonly discussed include rider pay, classification, and working conditions, as well as competition with other food-delivery services in different markets.

See also: Delivery Hero; Lieferando; Online food ordering.