CTIberendezésekkel
CTIberendezésekkel refers to the integration of Computer Telephony Integration (CTI) into business operations. CTI is a technology that bridges the gap between computer systems and telephone networks, allowing for seamless communication and data exchange. This integration enables a variety of functionalities that enhance customer service, improve efficiency, and streamline workflows.
One of the primary benefits of CTIberendezésekkel is improved customer interaction. By linking a customer's phone
Furthermore, CTIberendezésekkel can automate many routine tasks. Automated call distribution (ACD) systems, powered by CTI, can
In terms of operational efficiency, CTIberendezésekkel provides valuable data and analytics. Call logs, agent performance metrics,