Businesscritical

Businesscritical, usually written as business-critical, is an adjective used to describe functions, processes, data, or systems whose continued availability, integrity, or performance is essential for an organization to operate or to achieve its objectives. The term is commonly applied in information technology, risk management, and business continuity contexts.

Examples include revenue-generating activities and legally or contractually required processes, such as core IT systems (ERP, billing, payment processing), order-to-cash and procure-to-pay workflows, supply chain management, manufacturing control systems, customer data, and regulatory reporting. The designation can also apply to critical facilities or infrastructure that enable essential operations.

Assessment typically involves a business impact analysis to estimate consequences of failure, including downtime, data loss, or degraded quality. This analysis informs tolerance levels expressed as recovery time objectives (RTO) and recovery point objectives (RPO), as well as financial and reputational risk.

Management of business-critical elements emphasizes resilience and continuity. Approaches include redundancy and fault tolerance, high-availability architectures, regular backups, disaster recovery planning, incident response, and testing of recovery procedures. Clear ownership, service level agreements, and ongoing review are also important to sustain critical operations.

Notes: The term is context-dependent and overlaps with related concepts such as mission-critical, essential, or core. The designation can change with business priorities, regulatory changes, or external risk factors.