þjónustulögð

þjónustulögð is an Icelandic term that translates to "service charge" or "service fee" in English. It refers to a mandatory payment added to the bill for services rendered, often in the hospitality industry such as restaurants, hotels, and bars. Unlike a tip, which is typically discretionary and given directly to service staff, a þjónustulögð is a fixed percentage or amount determined by the establishment.

The purpose of a þjónustulögð can vary. In some cases, it is intended to supplement the wages of service employees, ensuring a more stable income stream. In others, it may contribute to the overall operating costs of the business. It is important for consumers to understand that this charge is generally non-negotiable and is added before any optional gratuity is considered.

The practice of adding a service charge is common in many European countries, and Iceland is no exception. While some establishments might include the þjónustulögð directly in their advertised prices, others will add it as a separate line item on the final bill. It is advisable for patrons to review their bill carefully to identify this charge. The inclusion of a service charge does not preclude the option of leaving an additional tip for exceptional service, though it is not generally expected in the same way as in cultures where service charges are not customary. The exact percentage or amount of the þjónustulögð can differ significantly between establishments.