ångerblankett

Ångerblankett is a form that consumers can use to exercise the right of withdrawal from a distance or off-premises contract. The form is commonly provided by sellers in e-commerce and other remote purchases, but a consumer may also submit a free‑form notice as long as it clearly states the intention to withdraw from the contract. The concept is tied to the right of withdrawal that exists in many consumer protection regimes, including the European Union framework and Swedish law.

Legal basis and scope

In the EU, consumers generally have a withdrawal period (often 14 days) to cancel a contract entered at a distance or outside a seller’s ordinary business premises. In Sweden, this right is implemented through national consumer protection legislation and EU rules. The ångerblankett is a convenient tool to invoke the withdrawal right, but a consumer may also withdraw by sending a written notice that meets the same information requirements. The form itself is not always mandatory, but many traders provide it to facilitate compliance and refunds.

Typical content and format

A standard ångerblankett asks for the consumer’s contact information, the seller’s details, contract or order number, date of purchase, and a description of the goods or services. It should include a clear statement of the intention to withdraw, plus the date and the consumer’s signature. Some versions also request refund details or banking information to process a return.

Effects and refunds

Once validly submitted, the contract is typically considered canceled from the withdrawal date, and the seller must refund the payments within the statutory period, using the same payment method when possible. The consumer may be responsible for the cost of returning goods unless the seller has agreed otherwise or failed to inform.